(posted: 26/05/17) - web fulfilment & shop assistant
Chocolate Express is looking for a friendly face to work in our busy chocolate shop in the St Helier Central Market.
Leonidas is a seller of high-quality fresh Belgian choclates, with retail outlets and online stores across the world. At Chocolate Express we represent the Leonidas brand proudly and sell products via our shop in St Helier as well as our website and Amazon stores. This role would provide access into all areas of the business, maintaining our continued success selling chocolates in multiple formats.
Process online orders - printing and packaging of outgoing products ready for daily shipment.
Customer service - Responding to customer queries by email and phone.
Online maintenance - Help update website and make recommendations to help promote & improve our service.
Shop responsibility - Open and close up shop, cash-up at end of the day and aid in the creation of shop displays.
Stock knowledge - We have approximately 130 varieties of chocolates so attention to detail is key. Employees need to know the many different flavours and textures to help customers who will ask for assistance on choosing their own selections.
Gift presentation - As this is a high-end luxury product we require good wrapping & packing skills along with accuracy and a keen eye to ensure orders are correct and customers are served in a consistently professional manner.
For the ideal candidate this can be a full-time or part-time role. The full-time position will involve increased responsibility to the shop, offering interesting and varied tasks to help maintain both the store and website. For part-time applicants, the role will focus primarily on helping in the shop in the afternoons.
The store is open from 8:30am to 5:30pm during weekdays, (excluding Thursdays where the market closes at 2pm.) This position would include hours within the Saturday rota (8:30am - 1:30pm or 5:30pm approximately) every other Saturday. A flexible approach is required as hours may vary and increase during busy times.
Salary range is dependent on previous work experience.
Please email: Orders@chocolate-express.co.uk for further information and applications.